Support
Help with Lomba
How to reach us, and where to get a copy of your data or delete your account.
Write to us
For a question, a problem, or something that looks wrong, write to supportgetlomba.com. Say what happened and whether you were in the iPhone app or on the website.
We can help with the app and your account. We can’t give medical advice; for anything about your health, talk to your doctor.
Freiberger IT Consulting Pty Ltd (ABN 34 642 130 658, Australia) operates Lomba.
Get a copy of your data
Sign in at getlomba.com and go to Settings, then App, then Your data. Under Download your data, confirm with your passkey.
Lomba builds a ZIP file with your records, photos and documents. It appears on the same screen when it is ready, and can be downloaded for 7 days.
Delete your account
Sign in at getlomba.com and go to Settings, then App, then Your data. Under Delete your account, confirm with your passkey or a code we email you.
The deletion takes effect 7 days later. Until then your account works as usual, and you can cancel from any device you are signed in on. After that your data and files are removed and can’t be brought back.
Can’t sign in? Write to us from your account’s email address and we’ll help.
Your privacy
The privacy notice says what Lomba collects, what the iPhone app reads from Apple Health, who receives your data, and your rights.